Privacy

DokterduckShop processes personal data to fulfil orders. We handle the details you provide carefully and use them only for the purposes described in this policy.

When you order, we collect name, email address, optional phone number and delivery address. We do not store bank account numbers, crypto wallets or card details in our systems.

We use your data to process and ship your order, send confirmations and status updates, communicate with you and meet legal administration duties.

We never sell or rent your data. Data is shared with shipping services only when needed for delivery.

Order data is kept as long as needed for fulfilment, support and legal administration. Afterwards it is securely deleted.

We use appropriate technical and organisational measures. The website uses HTTPS and access to customer data is restricted.

You may request access, correction or deletion of your personal data. Contact us at support@dokterduck.net.

We use functional cookies for cart, session and language preference. We do not use tracking or advertising cookies.